Get in touch with our team before booking so we can confirm the correct documentation, packaging, and carrier compliance requirements for your specific cargo class. We'll guide you through the process from declaration to dispatch.

Cold-chain shipments require accurate export declarations covering both the goods and their temperature-controlled handling. Our team can help you prepare the correct documentation and ensure your shipment meets export and carrier requirements.

Yes. Cargopilot can arrange delivery to specific ports, including Kotka, depending on carrier availability on that route. Contact us with your shipment details and we'll confirm the best routing option.

Make sure your documentation, customs paperwork, and shipment details are complete and accurate before booking — most delays start here. Once your shipment is in transit, our proactive tracking flags any at-risk shipments early so we can step in before a delay becomes a bigger issue.

Reach out to our team with your cargo details and preferred timeline. We'll coordinate the booking, loading schedule, and documentation needed to get your shipment moving to Yerevan.

Yes, we offer designated drop-off points for cargo ahead of shipment. Contact us to confirm the nearest location and any handling requirements for your goods.

We accept standard payment methods including bank transfer, card payment, and invoiced billing for account customers. Your account manager can confirm the options available for your shipment.

While we can't guarantee delivery down to the exact hour due to factors outside our control (customs, weather, port congestion), we provide realistic timeframes at booking and proactively flag any risk of delay so you're never caught off guard.

Cargopilot handles everything from single parcels to full container and bulk cargo loads. Let us know your shipment's dimensions and weight, and we'll confirm the right transport option for it.